Gut Check: Are You a Social Media Fraud?

Kevin Fawley December 2, 2011 11
Gut Check: Are You a Social Media Fraud?

I love what I do. I mean really, really love what I do. I’m almost certain there isn’t a person who knows me that wouldn’t confirm that statement in heartbeat. It’s because I’m so passionate about social media that I felt compelled to write this post.

I’ve watched in horror and disgust at how quickly the social media consulting industry has become a water-downed mess. Apparently all it takes to consult on social is a twitter account, the ability to create a landing page on Facebook and the Mashable iPhone app.

The following is a list of non-qualifiers. In other words, if you’re guilty of more than a few of these I beg you to quit selling yourself as a social media professional.

1. Referring to yourself as a social media ninja, guru, expert, or anything that resembles one of these horribly lame titles.

2. You’ve updated your business cards, asked a friend to write an endearing LinkedIn recommendation, and landed your first few customers. Congratulations, you’re a freelancer. NOT a consulting firm.

3. No website, blog, or marketing material.

4. Not active on social media. I know how silly this sounds but its disturbing to see how many people claim to know social but don’t have a personal Twitter account or LinkedIn profile.

5. You’ve tweeted a whole 46 times but somehow have 3,000+ followers. Must have said some life-altering stuff…

6. Blasting the same message across every social media network you’re on. Screams amateur. Plus, it gives me no reason to follow you on Twitter if you’re saying the same thing on Facebook.

7. Slamming particular networks as ineffective. Each network has a different culture and different style of engagement. Disqualifying Twitter as ‘useless’ because you don’t understand how to fully leverage it is ignorant and doesn’t help your customers one bit.

8. Not using social media to grow your pipeline and increase your business. If you’re not doing this yourself, how could you possibly do the same for your customers?

9. You believe potential customers give a damn about your Klout score.

10. Selling bundles of status updates and a limited number of tweets per month. Makes me sick to my stomach.

11. No framework or methodology for your customers to follow. You cannot sustain any long-term social media success w/out a solid strategy in place. Period.

I didn’t write this post to discourage others from pursing a career in social. Rather to implore people to put the time, effort, and education into bettering themselves and their craft. This space means a lot to me and I’ve had enough of unqualified individuals taking dollars for services they’re clearly not able to provide.

What’s the atmosphere like in your market? Am I being overly critical?

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JustInTheSouth 177 pts

Kevin, WOW! I love your passion. I've said a lot of these things to a lot of people... so its great to hear it from someone else too. Keep telling the truth bro!

kevinfawley 9 pts moderator

JustInTheSouth Thanks for the comment, Justin! Really appreciate that. I'm glad I'm not the only crazy one running around telling everyone how it is. Glad to hear we've got each others back!

Karen_C_Wilson 48 pts

I saw this title and got a little scared. I'm happy to say that I don't think I qualify as a fraud. (Whew!) #1 has created that unfortunate problem that no one who is legitimate wants to be called a guru or even an expert anymore, for fear that there will be backlash.

I'm lucky because I'm in an area that seems to have a lot of genuine talent and very few frauds, but I see them out there. I don't think you're being overly critical. There is a "snake oil salesman" segment to the industry that is alive and well.

kevinfawley 9 pts moderator

Karen_C_Wilson Glad you don't qualify as a fraud, Karen! I'm glad to hear that your market is not saturated with talentless hacks. haha. What market are you in?

DustBunnyMafia 62 pts

This is a great article. I love the solid, well thought-through bullet point styled post. Each point was relevant. Thanks.

kevinfawley 9 pts moderator

DustBunnyMafia Thanks, Dust Bunny. Glad you were able to take something away from the post.

Kev

kevinfawley 9 pts moderator

byronfernandez Hmmm. Not sure what to say about Coyotes...

Marcus_Sheridan 635 pts

Amen brother. Loved your passion here Kevin. I was speaking at a recent conference and the guy introduced me as a 'content marketing guru'.....I almost jumped out of my seat to choke him out right then and there. ;-)

Keep up the great work bud.

Marcus

kevinfawley 9 pts moderator

Marcus_Sheridan Haha. Thanks for the comment, Marcus. Glad that you could feel the passion coming through. It's what I'm all about.

You know I'll continue reading The Sales Lion and learning everything I can.

Thanks.

Kev